Improve hand hygiene for food service workers

Reinforce the importance of proper handwashing techniques in food service facilities.

Are your workers washing their hands sufficiently?

Workers in food services are typically reminded via signage of the importance of washing their hands after using the restroom or handling any foods that could cause cross-contamination. However, those signs may not be enough to emphasize the importance of using appropriate hand washing technique – including sufficient duration and vigor.

Particularly in the food service industry, an outbreak of foodborne illness can become national headlines. It can damage the reputation of entire brands and restaurant chains. Many of these outbreaks may be preventable with proper hand hygiene. Auditing hand hygiene behaviors and adherence is one way to help reassure customers that the utmost institutional protocols are in place to protect their health. The waterproof FirstHand Band gives food service workers real-time haptic feedback to improve their hand hygiene technique, without interrupting workflow. Below are some of the common questions we are asked in relation to hand hygiene in food services.
Q: Beyond providing signage, ample soap and hand sanitizer in our facility, what more can we do?
A: A recent CDC Report recommends that “efforts to improve hand hygiene should address the factors that affect hand hygiene behavior”. With the FirstHand system, managers can reliably measure and encourage critical hand hygiene behavior factors beyond frequency – most importantly, duration and vigor.

Q: Is more frequent hand washing enough to reduce transmission of pathogenic organisms?
A: More often is good, but proper technique is crucial to good hand hygiene. In order to eradicate the pathogens, healthcare workers must achieve sufficient duration and vigor, as specified by the World Health Organization.

Q: Is there a connection between measuring and changing hand hygiene behavior?
A: Absolutely – seeing is believing. Specific and real-time, in-the-moment hand washing feedback provided by the FirstHand Band improves duration and intensity, which are both crucial to good hand hygiene in food services.

Q: How does FirstHand hygiene data inform decisions by managers?
A: Our comprehensive portal and summary reports provide insight into hand hygiene patterns and provide actionable intelligence at both the individual and the group level. With FirstHand, managers can answer questions about individual worker improvement, group use patterns, training needs, and equipment maintenance (e.g. refilling).

Q: What about administration monitoring and staff privacy?
A: Staff receive their own individual daily feedback reports. Administrators can access confidential, secure reports indicating individual results and group patterns.

Q: Is the FirstHand system difficult or timely to install?
A: No - our easy-to-implement system can be installed in 30 minutes or less and is easily portable between units or departments of your organization.

Commit to better hand hygiene today.


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